Job Description:
We are looking to recruit progressive and talented job aspirants to work in global class email and chat customer support processes. This is your opportunity to work for the largest online personal publishing company.
If you believe that you have the skill sets to make it big in this industry, walk-in for an interview on September 15th, 2014 and September 16th, 2014 (10.00 AM to 3.00 PM) to:RediSolve
7th Floor, East Wing,
Chamiers Towers,
23 & 24 Chamiers Road,
Chennai - 600 035.
Landmark - Above Axis Bank on Chamiers Road, Adjacent to Moopanar Flyover
JOB PROFILE:
Contract Position till Jan 31, 2015(extension based on performance)
Email and Chat Customer support
Work for the largest online publishing company
Ecommerce customer support experience
People looking for a short term career with visibility of Jan 31, 2015 can apply
SHIFT TIMING: 8.00 PM to 5.30 AM
LEAVE POLICY: 2 days off per week(Rotational)
TRAINING and JOINING: Training with stipend will be provided for selected candidates.
LOCATION: Location Chamiers Road, Chennai
KEY SKILLS:
Good English Communication (Verbal & Written)
Typing minimum - 30 WPM with accuracy
Career commitment, basic knowledge in customer service
Sales skills NOT needed
Technical skills NOT needed
TIPS FOR PREPARATION:
1. Brush up your grammar and communication skills
2. Visit FAQ section of eCommerce websites like Amazon.com, Zappos.com and get a fair understanding of how customer service works in different scenarios.
3. Visit RediSolve.com and collect information about the company.
4. Please plan approximately an hour at our centre for these evaluations.
5. Be ready for a conversation prepare your points
For any clarifications, please write to us at Careers@RediSolve.com or call 98419 80956.
****YOU CAN ALSO REFER YOUR FRIENDS FOR THIS POSITION****
Salary:INR 1,50,000 - 2,25,000 P.A. Performance Based Incentives (around 30% CTC) + Food Subsidy + Statutory Benefits.
Industry: BPO / Call Centre / ITES
Farea: ITES, BPO, KPO, LPO, Customer Service, Operations
Role:Associate/Senior Associate -(NonTechnical)
Keyskills:EmailCustomer Service Customer Support Non Voice ChatBpo Non Voice BPO KPOITESCustomer Relationship Management customer relation FresherFresher and Entry Levelgraduate fresherbpo fresher
Desired Candidate Profile:
Education: UG - Any Graduate - Any Specialization, Graduation Not Required
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
Skills Required:
Clean English language good enough to communicate to customer through mail / Chat for a Non-technical ePublishing project.
Disciplined and professional
Fast learning, good with documentation and reporting
Capable of running professional days with result orientation
Not from a technical support background
Other Requirements:
Typing minimum - 30 WPM with accuracy
Career commitment, basic knowledge in customer service
0-2 years experience in Customer Support
Open to work in night shift
Company Profile:
Redi Solve
http://www.RediSolve.com
RediSolve is a 20 year old MNC founded in Boston USA, with offices in Chennai, part of a multibillion dollar global technology services group. We are part of teams that win awards in the USA. www.RediSolve.com. We also own web properties.
Contact Details:
Recruiter Name:Prasanna, Tamil
Telephone:9841980956
Reference Id:Non_Voice2014
naukri
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