Thoughthub / Eventzilla

Job Description:

We are hiring a customer service professional for handling outbound/ Inbound calls & live chat. 

> Night Shift matching US Central Timezone

> Good Communication skills with fluency in spoken English

> Work from home options available

> Highly self motivated, willing to learn and quick adaptation to new processes within less Stime frame. Able to think creatively and structure solution

> Work closely with the development and testing teams, underlining the quality issues, sharing constructive customer feedback and suggesting ways for improvement

1) Calling & receiving calls from the customers

2) Handling the escalations & resolving their queries

3) Interacting with customers by call and emails, online chat

Salary:INR 1,50,000 - 4,00,000 P.A

Industry: BPO / Call Centre / ITES

Farea: ITES, BPO, KPO, LPO, Customer Service, Operations

Role:Associate/Senior Associate -(NonTechnical)

Keyskills:Inbound CallsOutbound Calling Customer Service Customer Support Night Shift Communication SkillsSpoken English

Desired Candidate Profile:

Education: UG - Any Graduate 

PG - Any Postgraduate, Post Graduation Not Required 

Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

> Strong communication, & presentation skills.

> Work from home options available

> Highly self motivated, willing to learn and quick adaptation to new processes within less Stime frame. Able to think creatively and structure solution

Company Profile:

Thoughthub / Eventzilla

We are a fast growing startup with a small but dedicated team based in Chennai building awesome web and mobile applications. Thoughthub is the proud team behind Eventzilla, an online event registration and ticketing platform built for anyone hosting an event of any nature anywhere in the world. More than 25,000 event organizers around the world trust and use Eventzilla to manage their event registration needs.

naukri