Job Description:
What kind of a person?
Be a domain expert
Ability to
Multi task in a fast paced environment
Handle stressful situations
Analyze & Provide objective feedback
Maintain composure in critical situations and communicate clearly with both internal and external customers
Demonstrate
Excellent retouch skills
Passion for delivering great customer experience
Strong inter personal & communication skills
Excellent listening skills
Demonstrate Critical Qualities
Constructive spirit of discontent & Mental toughness
Practical ideas
Pace of implementation & consistency in performance
Willingness to take initiatives & responsibilities
Commitment and completion factor
Peer respect
Key Performance Areas
Image retouching
Productivity and meeting targets.
Develop, maintain and ensure usage of Requirement Bank & Knowledge Bank
Regular review calls / meetings with Team Managers
Qualifications
Strong design skills
Comfortable in a fast-paced, multi-tasked, high-energy environment
Creative and analytical problem solvers with a passion for operational excellence
Degree in visual communications preferred
24/7/365 availability, including willingness to work on weekends, and outside of the \"standard\" work day.
Salary:Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Farea: ITES, BPO, KPO, LPO, Customer Service, Operations
Role:Associate/Senior Associate -(NonTechnical)
Keyskills:Backoffice Customer Support Client Handling service delivery supervision
Desired Candidate Profile:
Education: UG - Any Graduate
PG - Any Postgraduate
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
Basic Qualifications * Strong communication Skills
Comfortable in a fast-paced, multi-tasked, high-energy environment
Creative and analytical problem solvers with a passion for operational excellence
24/7/365 availability, including willingness to work on weekends, and outside of the \"standard\" work day. Preferred Qualifications Degree in visual communications preferred OR
Any Degree/Diploma along with any multimedia background (can be from any know private institutions)
Company Profile:
Amazon India Software Dev Centre Pvt Ltd
Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in the United Kingdom, Germany, France, Japan, Canada, Italy, and China and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.
Contact Details:
Recruiter Name:Mr./Ms.
Reference Id:283588
naukri
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