Job Description:
The Test Center Administrator works in a fast paced environment in a professional office setting. As front-line staff for Prometric, the TCA is responsible for greeting candidates, verifying their identification, and supervising test administration following established Prometric guidelines. This position will also be responsible for site security and for maintaining a clean and comfortable testing environment. The TCA will be able to deal with any problems arising at the site in a professional, caring manner, acting as a representative of Prometric.
Responsibilities:
Maintain a working knowledge of policies, practices and procedures.
Greet Examinees and verify identification.
Identify and report problems occurring at the site.
Resolve candidate and or building problems or report them to appropriate supervisor.
Maintain confidentiality for clients.
Protect security of all software and testing environment.
Monitor environmental conditions and keep them within established limits.
Operate computer equipment.
Maintain office supplies.
File report with corporate office for any occurrence which falls outside acceptable guidelines.
Maintain office environment to Prometric corporate standards.
Accept responsibility for special projects as assigned by manager.
Complies to end-user policy/procedures(Technology Acceptable Use and security Policy),
Adheres to ISMS policy directions such as email, password, incident reporting.
Salary:INR 2,00,000 - 2,75,000 P.A. Rotational shifts, Excellent Work Culture, 5 Days working
Industry: Education / Teaching / Training
Farea: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Keyskills:Front Officecustomer service good communication skillsreceptionist graduate fresherfresher femaleback office interpersonal skillsAdministration team playerRetail school counsellor
Desired Candidate Profile:
Education: UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Doctorate - Doctorate Not Required
Experience dealing with the public from a position of authority
Strong verbal skills; ability to communicate effectively
Ability to handle multiple tasks at one time
Ability to read and interpret documents such as safety rules, and operating and maintenance instructions
Visual requirements include the ability to adjust focus on computer screen, and view testing room during proctoring
Exposure to and some familiarity with Microsoft Windows-based computer applications preferred
Experience using Internet browser
Any graduate preferred with good communication skills
Rotational Shifts
Females preferred
Candidate should be ready to work in Kodabakam, Chennai location
Education: UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Doctorate - Doctorate Not Required
Experience dealing with the public from a position of authority
Strong verbal skills; ability to communicate effectively
Ability to handle multiple tasks at one time
Ability to read and interpret documents such as safety rules, and operating and maintenance instructions
Visual requirements include the ability to adjust focus on computer screen, and view testing room during proctoring
Exposure to and some familiarity with Microsoft Windows-based computer applications preferred
Experience using Internet browser
Any graduate preferred with good communication skills
Rotational Shifts
Females preferred
Candidate should be ready to work in Kodabakam, Chennai location
Company Profile:
Prometric
http://www.prometric.com
Prometric is a wholly-owned subsidiary of Educational Testing Service (ETS) and a trusted provider of technology-enabled testing and assessment solutions. Our more than 20 years of experience providing
the right test development and test delivery solutions to the world"s most recognized organizations has enabled millions of people around the world to advance in their careers, earn more money or better
themselves professionally.
We operate a secure network of 8,000 test centers in more than 160 countries, giving convenient access, as well as a wide selection of times and dates for testing, to test takers anywhere in the world. Our
globally dispersed staff allows us to have on-the-ground 'local' expertise wherever and whenever we need it to support testing and assessment programs.
As a company, our primary purpose is to develop, deliver and produce a test result for individuals to demonstrate their knowledge, in the form of a test score, for a third-party entity (regulator, association,
academic institution).
We want the outcome of the testing experience at a Prometric testing venue to be a test result that truly differentiates those who merit the higher test scores.
Candidates with higher scores should be more knowledgeable, having greater skills and abilities which will propel them farther along the path of realizing their human potential.
themselves professionally.
We operate a secure network of 8,000 test centers in more than 160 countries, giving convenient access, as well as a wide selection of times and dates for testing, to test takers anywhere in the world. Our
globally dispersed staff allows us to have on-the-ground 'local' expertise wherever and whenever we need it to support testing and assessment programs.
As a company, our primary purpose is to develop, deliver and produce a test result for individuals to demonstrate their knowledge, in the form of a test score, for a third-party entity (regulator, association,
academic institution).
We want the outcome of the testing experience at a Prometric testing venue to be a test result that truly differentiates those who merit the higher test scores.
Candidates with higher scores should be more knowledgeable, having greater skills and abilities which will propel them farther along the path of realizing their human potential.
Contact Details:
Recruiter Name:Rahul Rastogi
Contact Company:Prometric Testing Private Limited
Address: 2nd Floor, DLF Infinity Tower-A, DLF Phase 2 GURGAON,Haryana,India
Telephone:91-124-4517248
Reference Id:TCA - Chennai
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